Texas State Document Issue

The Issues You May Encounter While Requesting Texas State Documents

March 31, 2022

Next Level

The Vital Statistics Section (VSS) of the Texas Department of State Health Services collects and maintains public records such as birth and death records, marriage and divorce records, as well as other important government information.

These records are required by law to be kept on file at the county clerk’s office in Texas. These documents may not be released to anyone without a court order or other legal authorization. However, sometimes an individual must present these vital records to obtain other official documents or for other legal purposes.

Government documents

Challenges in Obtaining Vital Documents

It is sometimes difficult to procure these documents if you do not live nearby and have to travel across county lines or even out of state to find a copy of a birth or death certificate. Moreover, having to travel can lead to unnecessary delays if you need your birth certificate to apply for a new driver’s license, passport, or real ID or your child’s birth certificate to register them for school.

Even if you do manage to visit the office in person, imagine standing in a line with hundreds of other people just waiting to request copies of their vital records. It could take all day just to put in a request.

In some cases, you could wait up to four weeks before receiving your vital records. Which is why it is essential to know beforehand how long it will take to receive them and whether you can wait or need to get them within a few days or a week.

If the process is not done correctly, you will have problems applying for any government document. Also, you could end up having to pay more money than necessary to correct a problem, which is why it is important to make sure you have all the proper paperwork ready.

Getting the records can be even more difficult because you must comply with the laws regarding access to the documents of other people. If you do not have the proper identification to prove you are an immediate family member, you will not be able to visit the Vital Statistics central office and request their birth or death certificate. That means you would have to wait until you could return home and go through the entire process again using an acceptable ID.

The good news is that TX-DPS can help you with this process. Our team of professionals has been helping clients like you obtain vital records since 2004. We understand the importance of ensuring that you receive vital records quickly and with no hassle. 

At TX-DPS, our goal is to make it easy for you to order your Texas birth records or family member’s death certificate from the state. With us, you won’t have to worry about obtaining vital records.

We’ll take care of everything and ensure your documents are handled safely. By working together with our team, you can make sure that you receive the documents you need without delay.

Texas-Based Vital Record Specialist

A vital records specialist from TX-DPS can assist you every step of the way. From start to finish, we will work diligently to provide you with the best possible experience.

All of our agents at TX-DPS are knowledgeable about the rules and regulations surrounding vital records.

They know what types of documents you should expect from us, and they will always provide you with accurate answers to any questions you might have.

Safe From Rejection

Even the slightest mistake on the paperwork can lead to rejection of your request. Then the entire process has to begin over again and you will be forced to wait once more.

You don’t want to waste time figuring out what needs to be fixed. Instead, you should rely on our team of experts to immediately notice if something is missing or inaccurate and set things straight.

Our TX-DPS specialists review all applications thoroughly before submitting them. If something is wrong, we will discuss the situation and explain exactly how to complete the process correctly.

Once everything is confirmed, we will begin processing your request within 24 hours.

We Wait in Line For You

If you take a defensive driver course or buy auto insurance, a driver record is needed. But, unfortunately, to get a driver’s record, you have to stand in the long queue and wait for your turn. 

At TX-DPS, we know how stressful this can be. However, if you can’t wait or aren’t able to take a day off work, then our office will gladly take care of all your driving record needs.

We provide fast, convenient service at reasonable prices, and we do everything possible to ensure your privacy. 

That is why we have prioritized creating a streamlined approach for obtaining state records. Instead of wasting hours standing in line, our specialists will take care of everything for you.

Citizens waiting to request government documents

Online Notary Service

In addition to providing vital records services, we also offer online notarization.

Online notarization allows the notary to perform remote notarization without having the individual physically present themselves at the time of the notarization.

It helps to protect the confidentiality of the transaction by eliminating the risk of third parties seeing the document.

Not only does this make life easier for individuals who need to notarize something, but it also provides convenience for the businesses that require the notarizations.

This saves both time and money and can be especially helpful if you live outside the area where we operate. 

Rapid Processing

1-Day Processing For Vital Records: We pride ourselves on delivering quality services while maintaining efficiency and timeliness. We offer one-day expedited processing times for Texas vital records.

The average wait time to get your vital records through a different method is 20 to 25 days. With TX-DPS, we provide the fastest turnaround available and can have your records shipped in a matter of days!

12 Hours or Less For Driver Records: Using our rapid process, you can have your Certified Type 3A driving record delivered within 12 hours or less by email.

This makes it easy to meet deadlines and stay ahead of schedule. In addition, we will deliver straight to your email inbox, so you never miss out on important information.

Express Shipping

We take the hassle out of getting your records with our express delivery options. Our express shipping option lets you receive your vital records fast and with online delivery tracking.

Our goal is to get your vital records as soon as possible. We also offer same-day delivery via email if you need your records right away. Applicable to driver records only.

24/7 Email Support & Customer Chat

When dealing with sensitive personal records, you should feel comfortable knowing that you have support available 24/7 via email and live chat. Our customer support representatives are trained to handle all communications related to vital record retrieval.

We have created a live chat feature on our website so you are easily able to reach us whenever you need help. Our customer service representatives are always ready to assist you.

We strive to make every interaction as pleasant and efficient as possible. The best way to find out about our pricing structure is to browse our website.

Customer support assisting users


TX-DPS is fully compliant with federal regulations and maintains strict security protocols. All payment transactions are protected using 128-bit encryption technology.

We use a secure server that requires logins before accessing any documents.

All our vital government documents are stored securely behind firewalls and monitored by multiple software layers to guarantee their protection.

We also have a privacy policy that ensures the privacy of your personal information and payment information. 

It doesn’t matter whether you’re looking for driving records, birth certificates, or Texas death records. TX-DPS can help you get what you need!

You’ll be happy to know that we can even expedite your request. Just let us know how fast you need them, and we’ll do everything possible to accommodate your needs.

Contact Us Now To Get Started

With years of experience, we know exactly what it takes to get those vital records into your hands. We want to work with you to ensure that you receive your vital records on time while maintaining a high level of customer service throughout the entire process.

Getting your birth records, death certificates, driving records, and so on fast is the only thing that matters to us. We process your request as soon as we receive your application. No matter what kind of documents you need, from a certified long-form birth certificate to delayed birth registration, we can get them to you faster than anyone else.

There are also birth and death records available for public search at the Texas State Library and Archives. These government publications are used to preserve Texas history and culture. Additionally, you can ask the staff to search the indexes for you or you can your order copies of these documents directly from us.

Our mission is simple; to provide the best possible service to each client. When you choose TX-DPS, you can rest assured that you will receive accurate and up-to-date vital records within days instead of weeks.

Do not hesitate to contact us now with any questions you may have. Call us anytime by dialing 888-596-7307.

We look forward to helping you! To learn more about how TX-DPS works, please review our FAQ page.